Privacy Policy

Effective Date: February 2026

1. Introduction

This Privacy Policy explains how Tricodify Labs collects, uses, stores, and protects information when you use our Services.

By using the Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect:

Information You Provide

  • Name,
  • Email address,
  • Phone number,
  • Business details,
  • Messages submitted through chatbots,
  • Uploaded content,
  • Support requests.

Automatically Collected Information

  • IP address,
  • Browser type,
  • Device information,
  • Operating system,
  • Usage analytics,
  • Session data,
  • Cookies and identifiers.

AI Interaction Data

We may collect:

  • Chat prompts,
  • AI-generated responses,
  • Interaction logs,
  • User feedback,
  • Lead capture data.

3. How We Use Information

We use collected information to:

  • Provide Services,
  • Improve AI systems,
  • Process requests,
  • Generate analytics,
  • Maintain security,
  • Respond to support inquiries,
  • Prevent abuse,
  • Monitor performance,
  • Comply with legal obligations.

We may use anonymized and aggregated data for research and product improvement.

4. Cookies and Tracking

We may use:

  • Cookies,
  • Analytics tools,
  • Session tracking,
  • Performance monitoring technologies.

Users may disable cookies through browser settings, though some features may not function properly.

5. Third-Party Services

We may share data with trusted third-party providers necessary to operate the Services, including:

  • Cloud hosting providers,
  • Authentication providers,
  • Analytics providers,
  • Payment processors,
  • AI model providers,
  • Email delivery systems.

These providers may process data according to their own policies.

6. Data Retention

We retain data only as long as necessary for:

  • Service operation,
  • Legal compliance,
  • Security purposes,
  • Business records.

We may delete inactive account data periodically.

7. Data Security

We implement reasonable technical and organizational safeguards to protect data.

However, no internet transmission or storage system is guaranteed to be fully secure.

8. International Data Transfers

Your information may be processed in countries outside your jurisdiction where our providers operate infrastructure.

By using the Services, you consent to such transfers where legally permitted.

9. Your Rights

Depending on applicable laws, you may have rights to:

  • Access your data,
  • Correct inaccurate information,
  • Request deletion,
  • Withdraw consent,
  • Object to processing,
  • Request data portability.

Requests may be submitted via contact email.

10. Children's Privacy

The Services are not intended for individuals under 13 years of age (or higher age where required by local law).

We do not knowingly collect children's personal data.

11. Compliance

We aim to align with applicable privacy frameworks including:

  • GDPR principles,
  • CCPA principles,
  • Cookie disclosure obligations,
  • Reasonable data protection standards.

12. Changes to This Policy

We may revise this Privacy Policy periodically. Continued use after updates constitutes acceptance of revised terms.

13. Contact Information

For privacy-related inquiries:

Email: support@tricodifylabs.com

Company: Tricodify Labs

Website: www.tricodifylabs.com